BYRKJEFLOT, Haldor. Reputation management - drivers, criticism and paradoxes. Scandinavian Journal of Public Administration, [S. l.], v. 14, n. 1/2, p. 3–24, 2010. Disponível em: https://publicera.kb.se/sjpa/article/view/16300. Acesso em: 22 jul. 2024.