LÖFSTRAND, Pär; WALL, Erika; SELANDER, John; NORDENMARK, Mikael; VINBERG, Stig. Employee Engagement in Swedish Public Sector Organizations: The Impact of Organizational and Social Factors on Employee Net Promoter Scores. Scandinavian Journal of Public Administration, [S. l.], v. 29, n. 1, p. 40–58, 2025. DOI: 10.58235/sjpa.2024.25213. Disponível em: https://publicera.kb.se/sjpa/article/view/25213. Acesso em: 6 dec. 2025.