Passing the vibe check: initial findings from an investigation into the health information behaviours of LGBTQ+ individuals with disabilities
DOI:
https://doi.org/10.47989/ir31ISIC65258Keywords:
information seeking, consumer health information behavior, LBGTQ+, disability, intersectionalityAbstract
Introduction. We report on initial findings from an exploratory investigation into the health information seeking behaviours of LGBTQ+ people with disabilities. Previous research has shown that these groups individually have specific health information needs, but few investigations have focused on individuals with both identities.
Method. Semi-structured interviews were conducted with five participants via Zoom. These interviews were recorded and transcripts were used for analysis.
Analysis. Qualitative analysis was carried out using both deductive and inductive techniques through the Atlas.ti program.
Results. Most sought information regarding their disability, their LGBTQ+ identity, and the intersection of both. They used information sources such as healthcare providers, online searches, and their peers. Barriers were encountered and included a lack of relevant information, invalidation, misinformation, stigma, and information overload. When seeking LGBTQ+ and disability-friendly healthcare providers, intuition (‘vibes’) were used when information was lacking.
Conclusion. Interviews are ongoing. Initial findings show that intuition and social support are necessary to meet information needs when other sources are unavailable or irrelevant. It also underscores the need for knowledgeable and empathetic healthcare providers that understand and respect the intersection of their identities.
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