Collaborative Innovation in the Public Sector – New Perspectives on the Role of Citizens?
DOI:
https://doi.org/10.58235/sjpa.v21i3.11557Keywords:
Citizen participation, Clients, Consumers, Co-producers, Co-innovatorsAbstract
Collaborative innovation in the public sector is increasingly used as a strategy for balancing citizens’ rising expectations for public services with limited public resources. This article suggests that public polices construct citizens as clients, consumers, or co- producers and thereby encourage or discourage certain behaviours, with different poten- tial contributions to innovation. The article conceptualises a new role, that of citizens’ as co-innovators, and offers an analytical model that can be used in future studies of how public managers can act as civic enablers by creating different spaces for public innova- tion on the basis of the applicable citizen role.
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