Professional socialization and prudence strategies
The use of Facebook groups by social workers
DOI:
https://doi.org/10.33621/jdsr.v7i348340Keywords:
social work, social media, professional socialization, PrudenceAbstract
This article explores the increasing use of social media, particularly Facebook groups, by social workers for professional socialization and support. Social media platforms are used individually to promote services and develop professional identities, and collectively for knowledge sharing, mutual support, and critical reflection. The study focuses on Quebec social workers, examining their use of Facebook groups to connect, share experiences, and reduce work-related stress. Data were collected from a private Facebook group, posts within the group, and interviews with 14 social workers. The analysis identified three main action logics behind group usage: integration (community belonging), utility (finding tools and information), and subjectivation (questioning practices) (Jauréguiberry & Proulx, 2011). The study found that social workers use these groups primarily outside working hours for professional practice discussions, personal opinions, social mobilization, and job-related posts. Prudence emerged as a key theme, with participants exercising caution to protect their psychological well-being and professional reputation. Facebook groups serve as important spaces for professional socialization, offering support and resources while requiring careful navigation to avoid potential risks.
References
Adedoyin, A. C. A. (2016). Deploying virtual communities of practice as a digital tool in social work: a rapid review and critique of the literature. Social Work Education, 35(3), 357‑370. https://doi.org/10.1080/02615479.2016.1154660
Byrne, J. & Kirwan, G. (2019). Relationship-based social work and electronic communication technologies: anticipation, adaptation and achievement. Journal of Social Work Practice, 33(2), 217‑232. https://doi.org/10.1080/02650533.2019.1604499
Chan, C. (2015). A Scoping Review of Social Media Use in Social Work Practice. Journal of evidence-informed social work, 13, 1‑14. https://doi.org/10.1080/23761407.2015.1052908
Chaves-Montero, A. (2023). Analysis of Citizen Interaction on Twitter avout Social Services and COVID-19, dans A. López Peláez and G. Kirwan, The Routledge International Handbook of Digital Social Work (1re éd., p.57-67). Routledge. https://doi.org/10.4324/9781003048459
Gandy-Guedes, M. E., Vance, M. M., Bridgewater, E. A., Montgomery, T. & Taylor, K. (2016). Using Facebook as a tool for informal peer support: a case example. Social Work Education, 35(3), 323‑332. https://doi.org/10.1080/02615479.2016.1154937
Jauréguiberry, F. & Proulx, S. (2011). Usages and enjeux des technologies de communication. Érès. https://doi.org/10.3917/eres.jaure.2011.01
Jauréguiberry, F. (2015). Les technologies de communication: d’une sociologie des usages à celle de l’expérience hypermoderne. Cahiers de recherche sociologique, (59‑60), 195‑209. https://doi.org/10.7202/1036793ar
Kamal, N., Rabbani, S., Samdani, H., Shujaat, S. & Ahmad, M. (2020). Social Media Usage, Overload and Exhaustion: A Performance Perspective. International Review of Management and Marketing, 10(5), 19‑26.
Kasperiuniene, J. & Zydziunaite, V. (2019). A Systematic Literature Review on Professional Identity Construction in Social Media. SAGE Open, 9(1). https://doi.org/10.1177/2158244019828847
Koonin, M. (2013). Managing Risk, Reputation and Identity of Young Adults in a Social Media Environment. Online Journal of Communication and Media Technologies, 3(2), 75‑93. https://doi.org/10.29333/ojcmt/2424
La Rose, T. (2023). Viral Artifacts: Social Work Responses to COVID-19 Through YouTube as Archive, dans A. López Peláez and G. Kirwan, The Routledge International Handbook of Digital Social Work (1re éd., p.57-67). Routledge. https://doi.org/10.4324/9781003048459
LaMendola, W. & Ballantyne, N. (2023), Technology Tools for Convivial Communities, dans A. López Peláez and G. Kirwan, The Routledge International Handbook of Digital Social Work (1re éd., p.57-67). Routledge. https://doi.org/10.4324/9781003048459
Lemay, F., Couturier, Y., Jochems, S. & Aubry, F. (2023). Asocialité and resocialisation professionnelle en contexte de stress pandémique. Une revue des écrits scientifiques sur la socialisation and la resocialisation numérique en travail social. Rapport de recherche. Conseil de recherches en sciences humaines and Emploi and Développement social Canada.
Lewis, B. (2018). Social Media, Peer Surveillance, Spiritual Formation, and Mission: Practising Christian Faith in a Surveilled Public Space, 16(4), 517.
López Peláez, A. & Kirwan, G. (2023). The Routledge International Handbook of Digital Social Work (1re éd.). Routledge. https://doi.org/10.4324/9781003048459
Magogeat, Q. (2019). Socialisation professionnelle en ligne : étude cyber-ethnographique d’une communauté virtuelle de maîtres supplémentaires. Éducation and socialisation. Les Cahiers du CERFEE, (54).
Miles, M. B. & Huberman, A. M. (2003). Analyse des données qualitatives. De Boeck Supérieur.
Oliver, D. P., Washington, K., Wittenberg-Lyles, E., Gage, A., Mooney, M. and Demiris, G. (2015). Lessons Learned from a Secrand Facebook Support Group. Health & Social Work, 40(2), 125‑133. https://doi.org/10.1093/hsw/hlv007
Ollier-Malaterre, A., Rothbard, N. P. & Berg, J. M. (2013). When Worlds Collide in Cyberspace: How Boundary Work in Online Social Networks Impacts Professional Relationships. Academy of Management Review, 38(4), 645‑669. https://doi.org/10.5465/amr.2011.0235
Paré, D. J. & Smith, C. (2023). Free to express yourself online while off-duty? Tracing jurisdictional expressions of shifting workplace boundaries in Canada. Information, Communication & Society, 26(11), 2304‑2325. https://doi.org/10.1080/1369118X.2022.2085613
Pi, S.-M., Chou, C.-H. & Liao, H.-L. (2013). A study of Facebook Groups members’ knowledge sharing. Computers in Human Behavior, 29(5), 1971‑1979. https://doi.org/10.1016/j.chb.2013.04.019
Reamer, F. G. (2015). Digital Technology in Social Work. Encyclopedia of Social Work. https://doi.org/10.1093/acrefore/9780199975839.013.1160
Reamer, F. G.(2023). Information and Communications Technology in Social Work: Ethical and Risk Management Issues, dans A. López Peláez and G. Kirwan, The Routledge International Handbook of Digital Social Work (1re éd., p.57-67). Routledge.
Ruan, B., Yilmaz, Y., Lu, D., Lee, M. & Chan, T. M. (2020). Defining the Digital Self: A Qualitative Study to Explore the Digital Component of Professional Identity in the Health Professions. Journal of Medical Internand Research, 22(9). https://doi.org/10.2196/21416
Seller, E. P. & Herrera Gutierrez, M. R. (2023). Collective Social Work and Social Movements, dans A. López Peláez and G. Kirwan, The Routledge International Handbook of Digital Social Work (1re éd., p.57-67). Routledge. https://doi.org/10.4324/9781003048459
Voshel, E. H. & Wesala, A. (2015). Social Media & Social Work Ethics: Determining Best Practices in an Ambiguous Reality. Journal of Social Work Values and Ethics, 12(1), 67‑76.
Weijs, C., Coe, J., Desmarais, S., Majowicz, S. & Jones-Bitton, A. (2019). Effects of Mock Facebook Workday Comments on Public Perception of Professional Credibility: A Field Study in Canada. Journal of Medical Internet Research, 21(4), e12024. https://doi.org/10.2196/12024
Zhang, L., Wang, S. & Su, C. (2024). System Complexity, Information & Communication Overload, Work-Family Balance & Social Networking Sites’ Tiredness: A Social and Digital Perspective. Profesional de la información, 33(4). https://doi.org/10.3145/epi.2024.ene.0422
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Flavie Lemay, Yves Couturier, François Aubry

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

