Känslor och administration

Författare

  • Daniel Bodén

DOI:

https://doi.org/10.54807/kp.v26.17179

Abstract

This article investigates what happens public sector labourers when organisations choose to replace key decision-making features and routines with automated IT solutions. It gives an ethnographic description of the new organisational principles and demands placed on employees as a result of technologically facilitated changes of the labour process. Relying primarily on eight interviews and a week-long field work performed during 2013, among the staff at one government service office, the analysis shows how impression management, and the production of emotions has come to play a key-role in how late modern organisations function.

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Publicerad

2017-12-01

Referera så här

Bodén, D. (2017). Känslor och administration. Kulturella Perspektiv – Svensk Etnologisk Tidskrift, 26(3–4). https://doi.org/10.54807/kp.v26.17179